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Refund Policy

At Central Tinting, we take pride in delivering high-quality window film installations using premium products and professional workmanship. Customer satisfaction is important to us, and we aim to resolve any concerns fairly and promptly.

Services

As our services involve custom-cut window film and professional installation, refunds are generally not available once work has been completed, except where required under Australian Consumer Law.

If you believe there is an issue with the workmanship or materials supplied, please contact us as soon as possible so we can inspect the installation and determine the most appropriate solution.

Deposits

Where a deposit has been paid to secure a booking, it may be non-refundable if materials have been ordered specifically for your project or costs have already been incurred. If you need to reschedule your booking, please contact us as early as possible and we will do our best to accommodate your request.

Warranty Claims

If your window film develops a manufacturing defect covered by the product warranty, or if there is a workmanship issue, Central Tinting will inspect the installation and, where applicable, repair or replace the affected film in accordance with the manufacturer's warranty and our workmanship guarantee.

Change of Mind

As window tinting is a customised service completed specifically for your vehicle, home or commercial property, we do not offer refunds for change of mind once installation has commenced or been completed.

Australian Consumer Law

Nothing in this Refund Policy excludes, restricts or modifies any rights or remedies you may have under the Australian Consumer Law. If you are entitled to a remedy under the Australian Consumer Law, we will meet our obligations accordingly.

Contact Us

If you have any questions about this Refund Policy or believe there is an issue with your installation, please contact us.